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Sales Chatbot

Sales chatbots are an automated tool designed to support customers when shopping online by offering assistance and information. This is often done to provide 24/7 support while also reducing labour costs and helping customers to find the item they are looking for. One of the benefits is that sales chatbots are able to answer certain questions instantly and relieve sales agents from repetitive inquiries. This kind of service could also be integrated into a MSCO solution to provide further information for certain products or to guide them through the checkout process.

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